Who We Help

For us, the person comes before the technology, so we put a focus on hearing the human being's story first. That helps us understand where you've been, where you are, and where you want to go. Knowing the person also greatly aids us in helping you define what's working - and what isn't - so technology steadfastly serves as a tool in your belt and not a weight that slows you down.

Whether you are struggling to understand the full capabilities of the EHR you just purchased for your small team of therapists, annoyed by some oddities in the software that's supposed to help you bid roofing jobs easier and faster, or just want to learn how to start your own personal vlog, we're here to help.

We currently serve clients remotely, just about anywhere. Our in-person service area extends to approximately a 150-mile radius of the Twin Cities metro area.

Here’s a glimpse of who we help and how, but our services extend further.

    • EHR understanding or selection

    • new practice technology setups and assessments

    • HIPAA-related data concerns

    • process development or improvement

    • telehealth software issues/selection

    • payroll software selection or utilization

    • website building, upkeep, or revamp

    • process development or improvement

    • help for when you've "accidentally" thrown a hammer through your laptop screen 😂

    • consistent protection against malware/viruses

    • regular, consistent device protection

    • selection or understanding of internet provider

    • assistance with cell phone selection or data plan

What We Can Do

Our expertise lies in tech support for mental health therapists, small business owners, and individuals, but we’re open to considering helping anyone struggling with technology.

So, if you’re caught between a tech glitch and a wild, screaming, throwing-things meltdown, let us know and we’ll do what we can to help.

Whether your new smart thermostat only tells you the migratory habits of the Dickcissel but never the current temperature in your house or your virtual assistant device won’t stop telling fart jokes, we got you. 😂

    • Remote and on-site technical support for Windows, Mac, iOS, and Android devices

    • Troubleshooting hardware and software issues

    • Network setup and maintenance

    • Specialized services for mental health therapists and private practices

    • HIPAA-compliant solutions for mental healthcare providers

    • EHR, CRM, and practice management software consulting

    • Workflow automation

    • Implementation of productivity tools and software

    • Business process reengineering

    • Proactive monitoring and maintenance of IT infrastructure

    • Data backup and disaster recovery

    • IT strategy planning and consulting

    • Security assessments and audits

    • Implementation of firewalls, antivirus, and other security measures

    • Employee training on cybersecurity best practices

    • IT consulting for process improvement and technology adoption

    • Training sessions on new technologies and software

    • Compliance consulting, such as HIPAA for healthcare providers

    • Workshops on emerging technologies

    • Certification training programs

    • Online courses and webinars

    • Network design and implementation

    • Wireless networking solutions

    • VPN setup and management

    • Repair services for computers, tablets, smartphones, and air fryers (if that's what you need)

    • Preventive maintenance programs

    • Hardware upgrades and replacements

    • VoIP (Voice over Internet Protocol) phone system setup

    • Unified communications solutions

    • Video conferencing setup and support

    • Cloud migration and integration

    • Cloud storage and backup solutions

    • SaaS (Software as a Service) management

    • Tailored software solutions for specific business needs

    • Mobile app development

    • Website and web application development

    • Installation and maintenance of security cameras and access control systems

    • Integration of security systems with other IT infrastructure

    • Monitoring services for security systems

Helping You Byte Off More Than You Can Chew

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